Last updated: 24 August 2026
1. Information we may receive
We may receive contact details, identity and passport information, family relationships, application references, supporting certificates, correspondence and service-payment records.
2. Why we use information
We use information to respond to enquiries, provide the agreed application-support service, communicate progress, meet legal obligations and protect the service from misuse.
3. Sensitive documents
Identity documents should only be sent using the method agreed with our team. Avoid sending full unmasked identity documents in a first public or social-media enquiry.
4. Sharing
Information is shared only where necessary for the agreed service, where you instruct us, where an official submission requires it or where the law requires it. Official portals and authorities operate under their own privacy terms.
5. Retention and security
We retain information only for as long as needed for the service, legal records and legitimate business purposes, using proportionate safeguards.
6. Your rights
UK data-protection law may give you rights to access, correct, erase, restrict or object to certain processing. Contact info@nadracardcentre.co.uk with a privacy request.