Last reviewed: 28 August 2026
1. Requesting cancellation
Contact us as soon as possible if you wish to cancel or change the agreed support. We will confirm what work has already been completed and whether any third-party cost has been incurred.
2. Refund assessment
Any refund is assessed against the agreed service, work already performed, non-recoverable third-party costs and applicable UK consumer rights. This page does not remove any statutory right.
3. Official fees
NADRA, courier, translation, legal or other third-party charges are governed by the relevant provider's terms and may not be recoverable from Nadra Card Centre.
4. How to ask
Email info@nadracardcentre.co.uk with your name, service and payment reference. Do not include full identity-document images in an ordinary email.
Privacy and policy questions can be sent to info@nadracardcentre.co.uk.